What do work relationships, personal relationships and diplomacy have in common? First, they best function when based on purely positive energy.
I developed a more remarkable ability to relate to the people in my life after taking multiple courses from an organization. The organization offers advice far more than anything I've ever experienced. As an example of the benefits of their teachings, my decade conflict with my mom has turned into loving relationship. This turnaround was critical since she is now in her late 70s. This renewed love was worth my investment in training or the organization. Had I continued down my former path, I believe my life today would be one of suffering.
They teach never to criticize, condemn, or complain. I have applied these principles to great success in all my relationships. And the rewards have been astounding, beyond my imagination. But in my role of management at work, I need to learn how to combine authority with positivity.
Recently, however, I found a solution. In other words, I discovered the secret to maintaining authority in the workplace while maintaining pure positivity. For the most part, I found it in Napoleon Hill's How to Win Friends and Influence People. I found many of the same principles taught by the organization, but the guidelines were less optimistic in Hill's book. For instance, Napoleon Hill's advice on criticizing without offending suggests we start by mentioning the positives about the person and then follow up with criticism.
But, of course, the organization advises against all complaints and I've concluded that work relationships, too, shouldn't have any criticisms. Instead, work relationships should focus on another of Napoleon Hill's strategies: focusing only on the positives while using suggestions instead of criticism. In other words, say, "That looks great. Do you think this addition might make it even better?" instead of "Here's what that is lacking."