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Mona Zipay was there almost from the beginning when her boss decided to become an independent insurance adjuster (理算员) in 1955.

Fifty-eight years later, she decided it was time retire from Dorner Adjustment Co. "I love what I did," said Zipay, 83, of Whitney Pint New York. "I still do. But it's time to stay at home now."

The secretary has helped customers through natural disasters and fires. She has lived longer than her boss John M. Dorner and remembers when women were not allowed to wear pants to work. Not only has she used manual typewriters, electric typewriters and computers, but she's also adapted to a wave of technology so she could type out reports sent to insurers.

"But what has served her well through the years has been her typing and customer service skills," said MaryAnn Dorner, daughter-in-law of John Dorner. "She's an excellent typist," MaryAnn Dorner said. "She's accurate and she's fast. She's professional on the phones, keeping a good temper when dealing with irate customers," said Patrick Dorner, who now operates the company.

Dorner Adjusting wasn't the only place Zipay worked. She graduated from high school in 1951, taking business courses because she knew she would not be able to afford college and didn't want to work in a factory.

John Dorner invited her to his new company in 1955 from the General Adjustment Bureau in downtown Binghamton, New York. There they had worked together until John Dorner decided to become an independent agent.

Now, Zipay wears pants but always dresses professionally.

"That was one of the things that impressed me about her," MaryAnn Dorner said. "She's always dressed up."

(1) What did Zipay experience when she worked in Dorner Adjustment Co.? A. Her family suffered many disasters. B. Her former boss died when she worked there. C. She was helped by customers when she was in trouble. D. The company required female employees to wear pants to work.
(2) What is Zipay good at during her working years? A. Typing and communicating with customers. B. Adjusting to new typewriters and new bosses. C. Maintaining a good relationship with her boss. D. Solving problems and dealing with emergencies.
(3) What does the underlined word "irate" in Paragraph 4 probably mean? A. Angry. B. Disabled. C. Greedy. D. Selfish.
(4) What do we know about Zipay from the text? A. She only worked at Dorner Adjusting. B. She went to college after high school. C. She has never worn pants in her life. D. She pays a lot of attention to her appearance.
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1. 阅读下列短文,从每题所给的A、B、C 和 D 四个选项中,选出最佳选项。

When on vacation, what do you look for in a hotel? Maybe you want a comfortable bed, luxurious facilities or a convenient location. However, if you want something out of the ordinary and wish to go beyond the ordinary, these spectacular hotels offer a stay you won't soon forget!

Hippo Point

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Nestled in a Fijian lagoon, the Poseidon Undersea Resort boasts the world's first seafloor suite 12 meters below the surface of the ocean. By day, people enjoy golf, tennis and water sports or learn to pilot a three-passenger Triton submarine to explore the pristine(原始的)ocean depths.

(1) The first paragraph talks about     . A. background B. argument    C. comment D. explanation
(2) According to the passage, at Hippo Point, travelers      A. can't sleep well for the calls of birds     B. can enjoy the beauty of Olodian Bay C. can walk around the lake to catch birds   D. can climb a nine-story tower to observe hippos
(3) If you like ocean life, you may choose      . A. the Magic Mountain Hotel B. Hippo Point C. the Poseidon Undersea Resort D. Sala Silver mine
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